Skip to main content
Home
Products
Categories
About
Contact
Buy RMB
Account
Basket
Home
Shop
WhatsApp
Call
Account
Back to Help Center
Support
Updated August 2026
How do I return an item?
Import issues
There is no self-serve returns portal. Import orders are handled case by case.
What to do
Have your order number ready.
Take clear photos if something is damaged or wrong.
Contact us
or message WhatsApp. We will tell you the next step.
Was this helpful?
Yes
No
Related
How do I track my order?
How do I return an item?